Qualifications:
• Degree in Computer Science, or software Engineering.
• Microsoft Certified Database Administrator (MCDBA) is a must.
• PMP is a plus.
Job Specification:
• Very Good English language with proficiency in written and verbal English communication skills.
• Communication, interpersonal, and team work.
• Well organized, hard worker with strong documentation.
• Problem solving & customer service.
• Leadership.
• High desire to continually update knowledge.
• Years of Experience: 6+ years of relevant experience.
• Nationality: Egyptian
Required Technical Skills
• ITIL working knowledge is a plus.
• Strong technical knowledge on MS technologies, development tools, and trends.
• Oracle databases knowledge is a benefit.
• Knowledge of network architecture, configuration management is appreciated.
• Experience or strong knowledge of MS CRM, and HRMS is a big plus.
• Knowledge SharePoint is a plus.
• Expert understanding of Database structures and administration.
• Experience in MS Dynamics GP 10 and RMS is a must.
• Experience with SQL-Server clusters and replication.
• Extensive experience authoring complex database queries.
• Experience in a remote support environment is a plus
• Linux knowledge is a plus
Responsibilities
• Provide technical expertise to 1st line support staff to ensure high level of service.
• Test and document database installations, upgrades and configuration standards to ensure proper work operation.
• Evaluate database features and related products to recommend enhancement as appropriate.
• Tune databases to optimize performance.
• Perform and maintain required capacity planning to ensure high proficiency.
• Manage and implement security measures to safeguard databases against accidental or unauthorized damage, modification or disclosure.
• Design, document and maintain databases operation procedures to ensure alignment with company policies and procedures.
• Supervise and perform regular daily database operations including; problem resolution, performance monitoring, and tuning…etc. to ensure high level of service.
• Manage a diverse workload, work release schedules where required, and participate in production system on-call rotation to ensure proper work operation.
• Formulates and monitors policies, procedures and standards relating to database management including backups and disaster recovery to ensure alignment.
• Deploy and manage Microsoft SQL-Server 2005/2008 databases based on Microsoft Clusters and SQL-Server Replication technologies to ensure appropriate work operation.
• Design and run export procedures for refreshing QA environments to ensure smooth work operation.
• Specify needs on core services and tools (Monitoring, Statistics, Reporting …) for further recommendations.
• Maintain strong working knowledge of new products and services to ensure continuous development.
