Job Description:
- Advise customer about necessary service for routine maintenance.
- Help identify a mechanical problem by questioning the customer or doing a visual inspection or road test
Follow & implement Toyota Service Advisor Steps:
- Appointment
- Reception
- Writing-up repair needs.
- Monitoring work in progress
- Final check for delivery.
- Job explanation at delivery.
- Post service follow-up.
- Handle customer complaints
Qualifications:
- B.Sc. in Mechanical Engineering – Automotive Department
- 2-4 years relevant experience.
- Fluent English.
- Excellent Communication skills.
- Excellent Negotiation Skills.
- Customer Oriented.
