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Service Advisor

Cairo,Egypt
Posted: 21-January-2015 seen: 3305 times APPLICANTS25 People applied to this job

Toyota Egypt

Administration
Size: Not-defined Employees
Has: 0 Open jobs
Experience required:
Not-defined
Salary
Not-defined
Gender:
Not-defined
Age:
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Job Description

Job Description:

  • Advise customer about necessary service for routine maintenance.
  • Help identify a mechanical problem by questioning the customer or doing a visual inspection or road test


Follow & implement Toyota Service Advisor Steps:

  • Appointment
  • Reception
  • Writing-up repair needs.
  • Monitoring work in progress
  • Final check for delivery.
  • Job explanation at delivery.
  • Post service follow-up.
  • Handle customer complaints

Qualifications:

  • B.Sc. in Mechanical Engineering – Automotive Department
  • 2-4 years relevant experience.
  • Fluent English.
  • Excellent Communication skills.
  • Excellent Negotiation Skills.
  • Customer Oriented.

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